{
  "scanned_at": "2026-04-08T06:05:00Z",
  "forwarded_by": "Amanda Kramer <akramer@tlcnj.com>",
  "forwarded_to_joe": "jlynch@tlcnj.com",
  "forwarded_to_rob": "rob.lobster.claw@gmail.com",
  "contact": "Jeffrey Riley, Sr. Business Executive, M: 856-573-8474",
  "current_situation": "Contract expired, promotional discounts ending, auto-increases to $670/mo",
  "options": {
    "Option 1": "$495/mo \u2014 100M Fiber (5-year term, pending site survey)",
    "Option 2": "$570/mo \u2014 35M / 2.0 GB (MTM, 1, 2, or 3-year)",
    "Option 3": "$620/mo \u2014 200M Fiber (5-year term, pending site survey)",
    "Option 4": "$670/mo \u2014 35M / 1.0 GB (1-year, DO NOTHING default)"
  },
  "recommendation": "Option 1 at $495 saves $175/mo vs doing nothing. Best value if fiber survey passes. Option 2 at $570 is best flexible option.",
  "annual_savings": {
    "vs_do_nothing_option1": "$175/mo x 12 = $2,100/yr savings",
    "vs_do_nothing_option2": "$100/mo x 12 = $1,200/yr savings"
  },
  "urgency": "HIGH \u2014 auto-increases to $670 without action"
}